Why we are different from others?
All MILAN•I jewellery respect the standards of the highest Italian goldsmith tradition enhancing the quality of each piece, with fully handmade jewelry. Its unique collections combining goldsmith tradition with the most modern and innovative design, characterized by unusual shapes and combination. Only high-grade precious stones and diamonds. Whereas it is very common to find jewelry, combined with commercial stones, mass market design or machine setting.
Do I have to register to the site in order to make a purchase?
Yes, It is necessary to be registered in order to make purchases. It's useful so we can manage the order progression.
Do the products' prices include VAT?
Yes. The displayed prices include VAT.
Which methods of payment are accepted?
Bank Transfer or Stripe (Credit Card Payment Gateway)
What do I need to know regarding the products' warranty?
The products available on the site are guaranteed, by law, against compliance defects existing at the moment of delivery or that reveal themselves within two years of said delivery. In any event, non-compliant use of the product with respect to any instructions provided by the seller is not covered. Any defect shall have to be communicated to the seller within 10 days of detecting the same, sending a registered letter with advice of receipt to the address indicated in "Terms and Conditions"'s menu. The date of the postmark of said registered letter shall act as proof between the parties. Milan-iDesign reserves itself the right to request photographic proof before authorising returns for faulty goods. Since all of our jewelry are made to order and they are unique pieces (no mass production), we can accept returns only if they relate to defects.
How long will it take to receive my order?
The shipping times vary depending on the payment method utilized. On average, we manufacture and finish the jewellery within 15-20 days business days of obtaining the confirmation of payment, from the Bank or Stripe (Credit Card Payment Gateway).
How can I determine my ring size?
Follow the instructions for measuring your size in the pdf file "Ring size chart/ Ring sizer" in "Size Guide" menu (Before Buying).