We use a trackable special delivery service and a signature will be required on delivery. Why? Because we know your order is important to you. When you receive your shipping email, you know your order is on its way. We won't deliver to your next door neighbour if you're out and we won't leave it near your door either. To keep your order safe we'll deliver to your delivery address only.
To inquire about deliveries to addresses outside of the United Kingdom, including the Channel Islands, please write us by contact menu.
Important Notice
The delivery times shown are supplied by Royal Mail or using a Courier service. Shipping times listed reflect the time it takes for the package to travel from our head office to your door. MILAN•I can take no responsibility for delays caused during shipping, once goods have left the head office.
Christmas Deliveries
Approaching the festive season delivery times will get longer due to the volume of mail in the postal system. Please order well in advance for Christmas. Our current advice is that the last shipping date for items for the UK is 1st December. Items can be made to order until 1st December. After this date, we do not guarantee they can be delivered for Christmas. Please email if in doubt. We trust this information is of value in helping you to plan your Christmas shopping and to avoid disappointment.
Customs
All goods supplied to European Union Countries do not need a customs declaration. VAT at the UK rate of 20% is included in the listed price. All international packages are marked as Small Packet and the goods are accurately described, with costs, on the Customs Declaration Document. Any customs or import duties are levied once the package reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.